|제목||MIRTEC Lands Global Customer Service Leadership Award|
검사 기술 분야의 세계적 리더인 미르기술이 프로스트 앤 설리번(Frost & Sullivan)이 SMT 검사 분야의 우수한 기업에게
수여하는 'Global Customer Service Leadership Award'를 수상했다. 수상자는
서비스의 우수성과 시기적절성, 소비자 가치에 미친 서비스의 영향, 서비스의 비용을 근거로 하여 선정됐다.
(MIRTEC: Oxford, CT) -- MIRTEC, a global leader in inspection technology, is the recipient of Frost & Sullivan’s 2011 Global Customer Service Leadership Award for the surface mount technology (SMT) inspection equipment market. MIRTEC was selected based on its superior quality and timeliness of service, impact of service on customer value, and cost of service.
“We at MIRTEC take pride in producing the most technologically advanced [automated optical inspection] AOI systems in our price class,” says Brian D’Amico, president of MIRTEC’s North American Sales and Service Division. “Furthermore, we recognize how important it is to back these exceptional products with a strong global sales and service organization. The fact that MIRTEC was selected to receive this distinguished award justifies all of our hard work throughout the year. It gives me great pleasure to accept this award on behalf of all of our dedicated MIRTEC employees for their outstanding performance.”
MIRTEC’s ability to understand customer requirements, develop solutions, and consistently deliver on customer requirements set it apart in the SMT inspection industry. The ability to maintain customer loyalty through distinctive, innovative, and value-added products has helped the company reinforce its position among the top competitors within the SMT inspection equipment market. The company’s aim to build and enhance its existing capabilities and service offerings based on customer demands has helped MIRTEC receive the 2011 Frost & Sullivan Global Customer Service Leadership Award in the SMT inspection equipment market.
Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies. The company’s research philosophy originates with the CEO’s 360 Degree Perspective, which serves as the foundation of its TEAM Research methodology. This unique approach enables Frost & Sullivan to determine how best-in-class companies worldwide, such as MIRTEC, manage growth, innovation, and leadership.
Brian D’Amico, president of MIRTEC’s North American Sales and Service Division